Management gurus who get fat pay packets often get tips from most unexpected quarters. Mumbai’s dabbawalas, who have been in the business for around 116 years, are turning into modern management gurus.
The dabbawalas, who got recognition after Prince Charles visited them, recently gave management students of the International School Of Business And Media (ISB&M), loads of tips on time and team management, coding system, supply chain and whole lot that gets them going.
Dabbawalas association president Raghunath D Medge said, “The USP of Dabbawala is their time management, coding system, supply chain, team management and low operating cost.”
Mumbai is divided into different zones and around 800 groups of dabbawalas delivers the lunch boxes by commuting on trains, bicycles and carts. Every dabbawalas has to carry 65-70 kg on their head to make sure no one remains hungry. For his efforts, every dabbawala, who is also a shareholder of his association, earns an average income of Rs 5,000 per month.
“Dabbawala got global recognition after the visit of Prince Charles and Richard Branson with them. We don’t even know proper English but we get invitation for lectures from all the corner of the world. We tell our secret of success to every one as we are confident that no one can be as laborious as we are”, said association secretary Gangaram Talekar.
At a seminar ‘The journey from 100 to 6’ in Noida on Saturday, Medge and Talekar told about how a group of 100 members started working 116 years ago and now they have taken their business to six sigma level.
“Out of 5,000 Dabbawalas, only 15 percent have passed eight grade while the remaining are illiterate. Every day they have to battle against the Mumbai heavy traffic to deliver about two lakhs lunch boxes to office-goer. However, by working for past 116 years with full dedication, time management, and no strike gathering experience in logistics - Mumbai Dabbawalas have created a place of their own.
The six sigma, ISO and many other certificates given to us by external agencies have further confirmed the high quality of work done by us,” said proud dabbawala, Gangaram Talekar, in his traditional attire.
Director ISB&M Atul K. Sinha said, “Time management, supply chain, leadership, group work, team management and logistic is part of the study so who better that these people can explain to our students. They practice all these theories every day in their life and they are our role models.”
The dabbawalas, who got recognition after Prince Charles visited them, recently gave management students of the International School Of Business And Media (ISB&M), loads of tips on time and team management, coding system, supply chain and whole lot that gets them going.
Dabbawalas association president Raghunath D Medge said, “The USP of Dabbawala is their time management, coding system, supply chain, team management and low operating cost.”
Mumbai is divided into different zones and around 800 groups of dabbawalas delivers the lunch boxes by commuting on trains, bicycles and carts. Every dabbawalas has to carry 65-70 kg on their head to make sure no one remains hungry. For his efforts, every dabbawala, who is also a shareholder of his association, earns an average income of Rs 5,000 per month.
“Dabbawala got global recognition after the visit of Prince Charles and Richard Branson with them. We don’t even know proper English but we get invitation for lectures from all the corner of the world. We tell our secret of success to every one as we are confident that no one can be as laborious as we are”, said association secretary Gangaram Talekar.
At a seminar ‘The journey from 100 to 6’ in Noida on Saturday, Medge and Talekar told about how a group of 100 members started working 116 years ago and now they have taken their business to six sigma level.
“Out of 5,000 Dabbawalas, only 15 percent have passed eight grade while the remaining are illiterate. Every day they have to battle against the Mumbai heavy traffic to deliver about two lakhs lunch boxes to office-goer. However, by working for past 116 years with full dedication, time management, and no strike gathering experience in logistics - Mumbai Dabbawalas have created a place of their own.
The six sigma, ISO and many other certificates given to us by external agencies have further confirmed the high quality of work done by us,” said proud dabbawala, Gangaram Talekar, in his traditional attire.
Director ISB&M Atul K. Sinha said, “Time management, supply chain, leadership, group work, team management and logistic is part of the study so who better that these people can explain to our students. They practice all these theories every day in their life and they are our role models.”
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